Support
How can we help?
Search our guides and FAQs, or browse by category below.
Getting Started
- Welcome to the Help CenterStart here: download Panjabi Go, create your account, start the 7-day free trial with no card, take your first lesson and choose a plan.
- Creating your accountSign up for Panjabi Go with Google, Apple or your email. There is no password to remember.
- Taking your first lessonWhat to expect in your first Panjabi Go lesson: the Gurmukhi alphabet, first words and sounds, in a few minutes of reading, listening and quick checks.
- How your 7-day free trial worksEvery new learner gets one 7-day free trial. It starts at your first sign-in in the app, needs no card, unlocks every feature and charges nothing at the end.
- Downloading Panjabi GoPanjabi Go is coming soon to the App Store and Google Play, for iPhone, iPad and Android. There is no web version, and you use it on one device at a time.
- Finding your way around the appA tour of the five tabs in Panjabi Go: Lessons, Wordbank, Ladoo your AI buddy, Progress and More, where you find Practice, the AI Tutor and the Translator.
Lessons & Learning
- How lessons are structuredHow Panjabi Go lessons work: short lessons of a few minutes that build from letters and sounds to words, phrases, sentences and real conversation.
- Building a daily habit with streaks and remindersHow your streak counts the days you learn in a row, and how to set Word of the Day, review, streak and lesson reminders in Settings > Notifications.
- How spaced repetition helps words stickPanjabi Go reviews words just as you are about to forget them, so they move into long-term memory.
- Practising speaking and listeningTrain your ear and your voice, not just your reading, with listening exercises and speaking practice.
Gurmukhi & Script
The AI Tutor
Plans & Billing
- Choosing the right planCompare the Read, Speak and Fluent plans, monthly or annual billing, the Family Pack, and lifetime access.
- Buying a plan on our websiteBuy any Panjabi Go plan on our website, plus options the app does not have: annual billing, the Family Pack, gifts and lifetime access. Paid through Stripe.
- Managing or cancelling your subscriptionCancel, change your plan or update your card, on our website or in the App Store or Google Play.
- Setting up the Family PackOne plan gives Fluent to you and up to 3 other people, each with their own account and progress.
- Giving and redeeming a giftGift Panjabi Go with one payment and no renewal. Pick Read, Speak or Fluent for 3, 6 or 12 months, add a message, and send it now or on a date you choose.
- Refunds and billing questionsHow charges and refunds work for plans bought on our website or in the App Store or Google Play.
Account & Login
- Logging in to your accountPanjabi Go has no passwords. Sign in with Google, Apple, an email link or a 6-digit code. Your account works on one device at a time.
- Did not get your magic link?Email sign-in link not arriving? Check spam and promotions, check the address for a typo, tap Resend, or enter the 6-digit code instead on any device.
- Changing your email or deleting your accountChange your email or delete your Panjabi Go account. Cancel an App Store or Google Play subscription first: deleting your account does not cancel it.
- Your account pageSee your plan, manage your subscription, log out or delete your account at panjabigo.com/account.
Devices & Syncing
Troubleshooting
Privacy & Data
A new way to learn Panjabi
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