Who bills you depends on where you bought your plan. Your account page shows it.
Will I be charged after the free trial?
No. The free trial is in the app and needs no card, so nothing is charged when it ends. See How your 7-day free trial works.
Why was I charged?
The usual reason is that a subscription renewed. To stop the next payment, cancel before the period ends. See Managing or cancelling your subscription.
Refunds for plans bought on our website
Plans bought on our website have a 14-day money-back guarantee. Email support@panjabigo.com within 14 days of your first payment, with the email of your account, for a full refund. Our Terms explain your other rights.
Refunds for plans bought in the app
Apple and Google handle these refunds under their own rules:
- iPhone or iPad - ask at reportaproblem.apple.com.
- Android - ask in Google Play, in your order history.
Updating payment details
- Our website - tap Manage subscription on your account page. Stripe keeps your card. We never see your full card number.
- App Store or Google Play - update the payment method in your store account.
Still unsure about a charge? Contact us with the details.
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