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Troubleshooting

Getting in touch with support

The fastest ways to reach the Panjabi Go team - for help, bugs, feedback, or anything else.

Cannot find what you need here? We are happy to help. Pick the option that fits.

Choose the right channel

  • A question or anything else - the contact page is the quickest way to reach us.
  • Something is broken - use Report a bug. A few details about what you were doing help us track it down faster.
  • An idea for the app - we would love to hear it on the Request a feature page.

From the app

Go to More > Support & Feedback. Choose Get Support, Report a Bug, Feature Request or General Feedback, then send it by WhatsApp or email. You can also email us at support@panjabigo.com.

Before you write

A quick scan of the Help Center or the full FAQ often has your answer in seconds. If your issue is technical, the steps in Fixing common problems clear up most things on their own.

What helps us help you

When you do reach out, a little detail goes a long way:

  • What you were trying to do
  • What happened instead
  • Your device and whether you are on iPhone, iPad, or Android

That context lets us get to a fix or an answer much faster. We read every message and will get back to you.

Still have a question?

Ask us about this article and we'll reply by email.

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