Question 1

Do I need to know any Panjabi to start?

Accepted Answer

Not at all. Panjabi Go is built for complete beginners. You start with the Gurmukhi alphabet and your very first words, and the app guides you one bite-sized step at a time, so you are never thrown in at the deep end.

Question 2

Is it really free to try?

Accepted Answer

Yes. Every new learner gets one 7-day free trial in the app. It starts when you first sign in and needs no card. When you are ready, buy a plan on our website or in the app.

Question 3

How do I download Panjabi Go?

Accepted Answer

Panjabi Go is available on the App Store and Google Play. Search for Panjabi Go, install it, and you can start your first lesson within minutes.

Question 4

How do I create an account?

Accepted Answer

Open the app and tap Sign in or create account. Continue with Google, Apple (on iPhone and iPad), or your email. With email, tap the link we send or type the 6-digit code. There is no password to remember.

Question 5

Who is Panjabi Go for?

Accepted Answer

Panjabi Go is made for teenagers and adults. Accounts are for people aged 13 and over, and 13 to 17 year olds need permission from a parent or guardian. The lessons contain nothing unsuitable for younger learners, but the app includes open-ended AI chat and was not designed for children, so it is for parents to decide.

Question 6

I learned some Panjabi as a child. Can I skip ahead?

Accepted Answer

Yes. You do not have to start from the very beginning. You can move through the early lessons quickly and spend your time on the parts that genuinely stretch you.

Question 7

How much time do I need each day?

Accepted Answer

Just a few minutes. Lessons are short by design, so you can learn on a break or your commute. Daily reminders and streaks keep the habit going without taking over your day.

Question 8

How are the lessons structured?

Accepted Answer

Lessons are short and focused, building from letters and sounds to words, phrases, and full sentences. Each one introduces a little that is new while reinforcing what you already know.

Question 9

What will I be able to do after finishing?

Accepted Answer

You build practical, everyday Panjabi: reading Gurmukhi, understanding what you hear, and holding real conversations with confidence, rather than memorising isolated phrases.

Question 10

What if I miss a few days?

Accepted Answer

That is completely fine. Your progress is saved, and Daily Review brings older words back when they are due, so a short break never means starting over.

Question 11

Are there speaking and listening exercises?

Accepted Answer

Yes. You hear native-quality audio throughout. The Fluent plan adds AI Voice Chat for spoken conversation and an AI Pronunciation Coach that gives feedback on how you say words. The AI Tutor (Speak and Fluent) is a chat partner at any time.

Question 12

Will I learn to read Gurmukhi?

Accepted Answer

You learn to read Gurmukhi from the first letter, so you do not rely on romanised shortcuts. To type in Gurmukhi, the app includes a Panjabi Typing tool.

Question 13

Do you teach the alphabet from scratch?

Accepted Answer

Yes. You start with the very first letters and sounds and build up step by step, so no prior knowledge of the script is needed.

Question 14

I only want to speak. Do I have to learn the script?

Accepted Answer

You can lean into speaking and listening if you prefer, but learning even a little Gurmukhi makes everything else click faster, so the app introduces it gently as you go.

Question 15

Why learn Gurmukhi rather than just romanised Panjabi?

Accepted Answer

Romanised Panjabi is a shortcut that quickly runs out of road. Learning Gurmukhi lets you read real signs, messages, and books, and it makes your pronunciation far more accurate.

Question 16

Will learning Gurmukhi help me read Gurbani?

Accepted Answer

Building a strong foundation in Gurmukhi opens the door to reading Panjabi texts, including Gurbani, in their original script. Panjabi Go focuses on giving you that reading foundation.

Question 17

What is the AI tutor?

Accepted Answer

It is a built-in chat tutor you can talk to in Panjabi at any time. It gives you a patient, judgement-free partner to practise with whenever it suits you.

Question 18

Can I practise real conversations?

Accepted Answer

Yes. The AI tutor lets you hold real, judgement-free conversations at your level, so you can practise speaking as much as you like before using Panjabi out in the world.

Question 19

What can I talk to the tutor about?

Accepted Answer

Everyday topics work best: introductions, family, food, directions, and plans. You can keep it simple at first and stretch into longer conversations as you improve.

Question 20

Will the tutor help with my mistakes?

Accepted Answer

The tutor gives you a patient, judgement-free place to practise, so you can get things wrong and try again. For feedback on how you say words, use the AI Pronunciation Coach on the Fluent plan.

Question 21

What makes Panjabi Go different from other language apps?

Accepted Answer

It is made just for Panjabi, not adapted from a generic template. You get an AI chat tutor for real conversation practice, spaced repetition that helps words stick, and cultural context so the language actually makes sense.

Question 22

What plans are available?

Accepted Answer

There are three plans: Read, Speak and Fluent, each adding to the one before. Pay monthly in the app or on our website, or annually on our website (2 months free). Our website also sells the Family Pack, gifts and lifetime access.

Question 23

How much does Panjabi Go cost?

Accepted Answer

Pricing depends on the plan you choose and where you are. The pricing page always shows the current prices.

Question 24

What is the difference between monthly and annual?

Accepted Answer

You get the same plan either way. Annual billing is only on our website, not in the app. You pay once a year, the same as 10 months, so you get 2 months free.

Question 25

What is the Family Pack?

Accepted Answer

The Family Pack gives Fluent to you and up to 3 other people, each with their own account and progress. It is billed monthly on our website. Invite each person by email from the Family page.

Question 26

Is there a lifetime option?

Accepted Answer

Yes. Lifetime gives you Fluent with one payment and no renewals. It is sold on our website and replaces any plan you already have.

Question 27

Can I switch plans later?

Accepted Answer

Yes. If you bought on our website, use Manage subscription on your account page. If you bought in the app, change your plan in the App Store or Google Play.

Question 28

Will I be charged after the free trial?

Accepted Answer

No. The free trial is in the app and needs no card, so nothing is charged when it ends. You only pay if you choose a plan.

Question 29

How do I cancel my subscription?

Accepted Answer

If you bought on our website, go to your account page and tap Manage subscription. If you bought in the app, cancel in the App Store or Google Play. You keep access until the end of the period you paid for.

Question 30

Can I get a refund?

Accepted Answer

Yes. Plans bought on our website have a 14-day money-back guarantee: email support@panjabigo.com within 14 days of your first payment for a full refund. For a plan bought in the app, Apple or Google handle the refund under their own rules.

Question 31

How do I update my payment details?

Accepted Answer

If you bought on our website, tap Manage subscription on your account page. If you bought in the app, update your payment method in your App Store or Google Play account.

Question 32

What happens to my progress if I cancel?

Accepted Answer

Your account and progress stay safe. If you come back later, you pick up right where you left off.

Question 33

How do I log in?

Accepted Answer

Use the same option you signed up with: Google, Apple, or your email. With email, tap the link we send or type the 6-digit code. Your account can be signed in on one device at a time.

Question 34

I did not receive my magic link. What should I do?

Accepted Answer

Check your spam or promotions folder, and make sure the email address is correct. Then tap Resend email in the app. If the link opens in the wrong place, tap Enter code instead and type the 6-digit code from the email.

Question 35

Can I use my account on more than one device?

Accepted Answer

Yes, one at a time. Your progress is saved to your account, so you can sign in on a new phone or tablet and carry on. Signing in on another device signs you out of the first one.

Question 36

How do I change my email address?

Accepted Answer

Reach out from the contact page with your current and new email, and we will move your account across for you.

Question 37

How do I delete my account?

Accepted Answer

In the app, go to Settings > Delete Account. On our website, use the Delete account page. Either way your account is deleted after 30 days. A website subscription is cancelled when the account is deleted, but it can renew in those 30 days. App Store and Google Play subscriptions are not cancelled. Cancel your subscription first.

Question 38

Which devices does Panjabi Go work on?

Accepted Answer

Panjabi Go is available on iPhone, iPad, and Android phones and tablets. It needs an internet connection.

Question 39

Does Panjabi Go work offline?

Accepted Answer

No. Panjabi Go needs an internet connection to save your progress and to use audio and the AI features.

Question 40

Will my progress sync across devices?

Accepted Answer

Your progress is saved to your account, not to your device. Sign in on a new device with the same account and it is all there. You can be signed in on one device at a time.

Question 41

Is there a web version?

Accepted Answer

Panjabi Go is currently a mobile app for iPhone, iPad, and Android, designed for short lessons that fit into your day wherever you are.

Question 42

Do you support tablets?

Accepted Answer

Yes. Panjabi Go works on iPad and Android tablets, with the same lessons as on a phone.

Question 43

Can the whole family learn together?

Accepted Answer

Yes. The Family Pack gives Fluent to you and up to 3 other people, each with their own account and progress. It is billed monthly on our website.

Question 44

Is Panjabi Go suitable for children?

Accepted Answer

Panjabi Go is made for teenagers and adults. Accounts are for people aged 13 and over, and 13 to 17 year olds need permission from a parent or guardian. The lessons contain nothing unsuitable for younger learners, but the app includes open-ended AI chat and was not designed for children, so it is for parents to decide.

Question 45

Does each family member get their own progress?

Accepted Answer

Yes. Every member of the Family Pack uses their own account, so streaks and progress stay personal to each learner.

Question 46

How many people does the Family Pack cover?

Accepted Answer

Four people: you and up to 3 others. Each person needs their own account.

Question 47

Is my data private?

Accepted Answer

We use your information to run Panjabi Go for you, and we never sell it. AI features send your voice or text to the services that power them, and the app asks for your consent first. See the privacy policy for details.

Question 48

How do I get help if I am stuck?

Accepted Answer

Browse the Help Center for guides and answers, or contact us. In the app, go to More > Support & Feedback to reach us by WhatsApp or email.

Question 49

How do I report a bug?

Accepted Answer

Use the report a bug page to tell us what went wrong. A few details about what you were doing help us track it down and fix it faster.

Question 50

How do I suggest a feature?

Accepted Answer

We would love to hear it. Send us your idea from the request a feature page and help shape where Panjabi Go goes next.

Question 51

How can I contact the team?

Accepted Answer

The quickest way is the contact page. Drop us a message about anything at all and we will get back to you.

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